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Privacy Policy

Last Updated: April 2026

Important: All data entered on Plotwise.trade (including API keys, scripts, strategy settings, and backtest results) is provided and stored at the user's own risk. We do not guarantee permanent storage, integrity, or recoverability of any data. Users must maintain their own backups.

1. Information Collection

We collect information you provide directly to us when you create or modify your account, use strategy testing tools, run screeners, save scripts, or contact support. This may include account details, contact information, exchange API credentials you choose to connect, and strategy-related technical data.

2. Use of Information

The information we collect is used to provide, maintain, and improve our services. Specifically, we use it to:

3. Data Security

While we implement modern security measures designed to protect your information, no transmission over the internet or electronic storage is completely secure. We strongly urge users not to submit highly sensitive or permanent API keys with withdrawal permissions. You acknowledge that any use of the platform is at your own risk and that we do not guarantee uninterrupted or loss-free data storage.

4. Third-Party Access

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.

5. Cookies and Tracking

Our system uses "cookies" to enhance user experience, such as saving your language preferences or session state. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

6. Data Retention by Tariff

Data retention depends on your active tariff limits plus an additional 1 month retention window. If your account moves from a higher tariff to a lower tariff (including downgrade to Free), data that exceeds the lower tariff limits remains available for up to 30 calendar days and can then be permanently deleted. Example: if you used PRO+ and then moved to Free, PRO+ level data may be removed after 30 days.

7. Your Consent and Rights

By using this site, you signify your acceptance of this policy. If you do not agree, do not use our site. You may request account deletion and associated data removal from our systems, but such requests do not create any right to payment reversal, cancellation of completed purchases, or refunds.

Related Pages

Review the main platform pages, docs, and academy guides for product details and strategy research examples.

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